Stay Protected

Privacy Policy

Learn how we protect your information. Our privacy policy ensures your data is handled with care, transparency, and complete confidentiality.

Privacy Policy

At Artisan Private Travel, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you book with us, visit our website, or engage with our services. By using our services, you consent to the practices described here. We may update this policy from time to time, and the most recent version will always be published on our website. Our goal is to respect your privacy while ensuring we can deliver safe, efficient, and high-quality travel services.

Please read this policy in conjunction with the UK Legal Framework Privacy Policy

What Data We Collect

We collect personal data such as your name, address, email, telephone number, passport details, and emergency contact information when necessary to complete your bookings. We also process booking details, transaction information, and payment data to manage reservations and secure payments. Technical information such as your IP address, browser type, and cookie identifiers may be collected to improve website performance and security. In some cases, we may need to process sensitive personal information, such as dietary requirements or accessibility needs, but only with your explicit consent. This data allows us to fulfil your travel arrangements, comply with legal obligations, personalise services, and maintain the safety and integrity of our systems.

Third Party Websites

Our website may include links to external websites for your convenience. Once you leave our website, we are not responsible for how your information is collected, used, or protected by those third parties. We encourage you to read the privacy notices of any websites you visit before providing personal data, as their policies may differ from ours.

Your Choices Regarding Information

You have the right to request access to the personal data we hold about you and to ask that inaccurate or outdated information be corrected. You may also request the deletion of your personal data where it is no longer legally or contractually required. In addition, you have the right to object to or restrict certain uses of your data, including the receipt of marketing communications. If at any time you wish to withdraw from our marketing lists, you may do so by following the unsubscribe option in our emails or by contacting us directly.

Cookies: Cookies are small files stored on your device that help us improve site performance, keep your booking secure, and tailor your browsing experience. Some cookies are essential for the website to function and cannot be disabled. Others, such as those used for analytics or marketing, will only be set if you consent. You may adjust your cookie preferences at any time through your browser settings or our on-site cookie controls, but please note that disabling certain cookies may affect the functionality of our services.

Young People

Our services are designed for adults, and we do not knowingly collect personal data from anyone under the age of sixteen without parental consent. If we become aware that such information has been provided to us in error, we will delete it as soon as possible. Parents or guardians who believe their child has supplied personal data to us should contact us immediately so that we can take the necessary steps to remove it.

Your Rights

As a user of our site you have the following rights, any of which you may exercise by contacting us.

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Ask us to correct or update inaccurate details.
Right to Erasure: Request deletion of your data where no longer needed.
Right to Restrict or Object: Limit or stop certain uses of your data.